Quote:
Originally Posted by sabredog
They certainly were a click-able entity on my bookshelf, but now they had become geographically restricted, generating an error message about being in the wrong territory. Great!
Seeing more than a little red, I created a ticket requesting that full refunds be provided for those books I had purchased and that I was not allowed to have.
In that email he apologised for the issue, informed me that the withdrawal of the ebooks was beyond Diesel's control being a distributor initiated move.
What did please me though was the acceptance that Diesel would repay me for the GR restricted and thus unavailable books that I had paid good money for.
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Every now and then (better do it again soon) I burn my books to a CD. I don’t trust ANY company to look after my best interest. Suppose company A is a great company. They hit hard times and get bought out by a company that says "Sorry folks, rules have changed."
All in all I would say that Diesel is a great company blindsided by the publishing industry You lost some books that you had read. Think of the money that they are giving you (and I say giving
not returning) as a generous gift from one of the better companies.
OK. I just burned all of my ebooks to a CD.