Quote:
Originally Posted by tinypaws
I have had terrible experiences with Audible in the past. I signed up for a free account, the deal was free for a month and I could download 2 books. Neither would actually download, their support didn't respond at all to the problem. I cancelled my account and they still charged my credit card... for 2 months! I had to go back and forth with them to get them to finally cancel it, and I asked for a refund for those 2 months. I had obviously not downloaded anything in that time, had trouble downloading during my free month, and had cancelled my account - they should not have even charged me. They refused to refund me. So although I love audio books, I am really loathe to sign up to Audible again.
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I feel for you.
Audible CS sucks! I went round and round with them for weeks trying to get a trial membership set up. I don't think these people have a clue as to what's going on. Needless to say, I won't be renewing my membership when the trial period is over.
PS: welcome to the board
