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The same thing happened with my mom's kobo touch. We work off the same account. Advances chapters fine on mine, but not on hers. And only on certain books. I deleted the book from her device, downloaded the EPUB file to ADE and transferred the book to her kobo from there. It advances chapters fine now. Now that I see this is a glitch in some kobos I may just exchange hers since it is less than 30 days old.
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