Quote:
Originally Posted by paola
ok, I have to say not looking good at all: it took them 5 days to get back to me to ask me to return the mini to the shop I bought it from. Especially after what they had told me in chat, this is very disappointing. Not an happy bunny at all 
EDIT: I should have added, the Whsmith page says to contact Kobo!
http://www.whsmith.co.uk/Support/Hel...Qs.aspx#FAQ1.4 |
How ridiculous!! I'm sorry they're giving you such nonsense trouble. Did they state why they suddenly want you to go through WHSmith? The year warranty is with Kobo, not with Smith, Kobo should sort it for you.