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Old 03-22-2009, 08:48 AM   #1
klrodrigues
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Posts: 12
Karma: 10
Join Date: Mar 2009
Location: VA
Device: Kindle 2
Unhappy Help with lost files, please

Hi, Newbie here I just got my K2 yesterday after Lurking on your forum for a few weeks. Last night Hubby went to the Kindle store to purchase a book when he went back to the home screen everything was gone. He said he didn't push any buttons. Is this common? Do you know what may have happened?
I lost my User guide, books & my dictionary. I went to amazon to resend the book & userguide but how do I get my dictionary back? I have contacted Support but haven't heard anything back. thanks!

Update: I read a few post here & decided to reboot... didn't work so I reset to Factory setting & once I entered my info got it all back

But if anyone knows what may have caused this.. please let me know

Last edited by klrodrigues; 03-22-2009 at 09:35 AM. Reason: update
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