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Old 03-24-2011, 08:02 PM   #14
lorenzoens
Edge User
 
Smile nice news?

Hi there guys,
this is the answer I received in 20 hours from the customer support:

"Thank you for contacting enTourage System Customer Support.

We appreciate your interest on the enTourage device.
First of, it is okay to have the eDGe even if you are in Italy. Just make sure that, if the eDGe has a previous owner, he/she has already set the device as “Transferable from the www.entourageedge.com website so that you can register the eDGe under your name. However, if the eDGe device is brand new, you can register it directly.

Second, our skilled Engineers are still doing some tests on the eDGe device with the latest android version. However, we do not have the exact date yet as to when it will be released since they wanted it to be perfectly working with the device once it is released. We will be keeping you posted on our website for an update.

If there is anything else we can help you with, please reply to the email or call our Technical Support Hotline at 1-866-639-0080 (available daily from 9AM to 9 PM EST). Please visit our website at www.entourageedge.com to access our online Support Center for answers to our most frequently asked questions, or browse our large selection of e-books, e-textbooks, music and apps.


Thank you for choosing enTourage Systems and have a nice day.

Jo Carcasona
enTourage System Customer Support"