MobileRead Forums - View Single Post - connect store downloads books i didnt order! Terrible connectstore support

alexjlee · 10-25-2006, 11:53 PM

so my connect store has taken to downloading books (and expensive ones too!) that i didnt order.

That wouldnt be a problem, but it won't download the book i purchased. It gave me a different one instead!

I contacted support using the email enquiry, but i get a typical canned response. I'm hesitant to spend any more money incase i get the wrong book again.

Anybody else seen this or know of a way to speak to real people at the connect store?

alex.

10-25-2006, 11:53 PM	#1
alexjlee Junior Member Posts: 6 Karma: 10 Join Date: Oct 2006 Device: sony reader	connect store downloads books i didnt order! Terrible connectstore support so my connect store has taken to downloading books (and expensive ones too!) that i didnt order. That wouldnt be a problem, but it won't download the book i purchased. It gave me a different one instead! I contacted support using the email enquiry, but i get a typical canned response. I'm hesitant to spend any more money incase i get the wrong book again. Anybody else seen this or know of a way to speak to real people at the connect store? alex.