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Old 09-01-2011, 10:35 AM   #12
EDinNB
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Posts: 46
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Join Date: Nov 2010
Device: Kobo
IIRC Kobo had a policy of instor exchanges on any in warranty Kobo that showed up with a non damaged defective screen. They had a bad batch of screens and were aware of the issue and swapped them out OTC when a customer presented them to the store with proof of warranty.
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