[Mememememe]

I'm on my second Kobo reader, after having returned the first when it froze and wouldn't reset. I'm starting to regret getting a replacement instead of a straight refund.

I've had a series of problems since last night. I'm not sure if I've got yet another faulty reader, or if Kobo is having trouble with the online library. I did noticed that they've "improved" the site when you sign in to your account. But my trouble began when I updated my library, downloaded new purchases, and synced.

Here's what I did to kickstart the calamity:

1. From the Kobo desktop, I downloaded a book I'd purchased.

2. From Calibre, I added a converted .odt file to the reader.


A pretty harmless start,you'd think. I did find it odd that on the Kobo desktop application, covers for my purchases were missing, but I didn't think anything of it. Then I synced.


Problems that arose:

First sync: Some of my purchased ebooks were missing. Others were there in duplicate (listed twice in I'm Reading). In one case (but not all) I went to the duplicated listings for a title and wasn't able to open either listing.

Second sync: First, I went to my account on the Kobo site, and bookmarked all my purchases so that they would come back to the Kobo I'm Reading list. I also removed the item I'd added through Calibre. Then I synced. After syncing, all the books were there, some in duplicate, but the files were screwed up.
- there were no covers for purchased books or for the pre-installed books. None at all.
- in I'm Reading, some of the titles actually opened different books. In one case, I opened a file and it opened on the last chapter of one book, then when I flipped through the pages it ended up at the first chapter of the book I'd meant to open.


Third sync: The covers are still gone, the file names are still duplicated, and now, there's nothing but garbled text for my purchases. The pre-installed 100 books have text, but not my purchases.


Along the way, I noticed that even on my Kobo desktop, covers are missing.

I'm not doing anything abnormal with the reader (nor did I do anything abnormal with my previous failed reader). I'm starting to feel as though this product is a huge lemon, but if someone can suggest solutions to this problem I might be convinced otherwise.