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Ron;
Can you get to the Diagnostic Screen?
To enter the diagnostics screen:
Reset the device.
Then hold down three buttons. They are: "on/off" "zoom" and "menu".
When you see the jetBook screen let go of "on.off".
Keep holding the "zoom" and "menu" keys until you see a 16 item screen.
It's tricky, so it may take a couple of tries.
Luck;
Ken
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