My local BB has horrible displays set up for Sony Readers and the Nook. If you are lucky they will have a model displayed in plexiglass, but not operational for the Sonys. The Nooks are hidden but if you find them and stoop over to the next to last shelf from the floor they might have one Nook turned on. But no one in the store has any clue as to what they are much less how to operate them or answer your questions. Let us hope the Kindles can sell themselves!