Thread: PRS-505 firmare upgrade and EBL 3.0
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Old 09-10-2009, 11:15 PM   #7
pilotbob
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Posts: 19,832
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Join Date: Jan 2007
Location: Tampa, FL USA
Device: Kindle Touch
Quote:
Originally Posted by hike_gc View Post
After spending a very unsuccessful hour doing an online chat with Sony this evening, I was essentially blown off with the "The problem is you don't know how to use a computer" attitude. I'm not so sure Sony even admits version 3 has a problem. They did say to call the ebook library support line which I doubt I will decide I have that much time to waste.
Did they get onto your computer with remote control software? If not, then I would say that they don't know how to do support.

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