Thread: K3 (keyboard) Screen is Frozen
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Old 07-17-2012, 12:16 PM   #4
Mike L
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Posts: 1,479
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Join Date: Apr 2009
Location: Edinburgh, Scotland
Device: Kindle 3, Samsung Galaxy
I had exactly the same problem a few months ago. It was indeed a cracked substrate. Like you, Liveoutloud91, I was able to get a free-of-charge replacement (even though the device was about three years old).

Mike
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