Quote:
Originally Posted by l_macd
I just thought if I'm going to have to argue about it and possibly have a hassle getting my money back, I'll just not buy it.
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I can quite understand - why have hassle when it's not necessary. I do remember having to speak to the branch manager and being quite insistent that I had the right to return the Glo, but after she had phoned Kobo, there was no problem at all. Of course this was a year ago and policies may have changed - even though the law hasn't. Anyway good luck, I hope you receive a good PW.