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Old 10-18-2013, 04:05 PM   #12
Lyn2012
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Posts: 382
Karma: 1118562
Join Date: Sep 2010
Location: Middlesex, UK
Device: Kobo Aura One, iPhone 8, iPad Pro
Quote:
Originally Posted by l_macd View Post
I just thought if I'm going to have to argue about it and possibly have a hassle getting my money back, I'll just not buy it.
I can quite understand - why have hassle when it's not necessary. I do remember having to speak to the branch manager and being quite insistent that I had the right to return the Glo, but after she had phoned Kobo, there was no problem at all. Of course this was a year ago and policies may have changed - even though the law hasn't. Anyway good luck, I hope you receive a good PW.
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