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Old 10-17-2013, 09:19 PM   #2
rone1986
Enthusiast
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Posts: 37
Karma: 32734
Join Date: Oct 2013
Device: Kobo Aura (2013)
Quote:
Originally Posted by FanciFreez View Post
KOBO out of Canada needs to get it together.. they have great eReaders, however the customer service and ordering procedures are ridiculous.. they need to take some lessons from their major competitor and future killer Amazon.. I go to order a book and get.. try again later, or can't process your order now.. etc.. one thing after another.. I have the Aura HD+ but I think I will sell it and stick with Amazon.. just think how much money KOBO is losing with customer dissatisfaction? UNBELIEVABLE>. I just don't get it.. Jeff Bezos of Amazon is loving it.. but I did give KOBO a shot..
I feel your pain. Over 2 weeks now just trying to get any sane response or resolution or any info at all from them really. https://www.mobileread.com/forums/sho...d.php?t=224457.
Their 'service' is a joke.
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