Quote:
Originally Posted by bob_tm
Are you referring to (probably) your statement: "BUT if something opens up in Acrobat (and in addition to a few other programs based on their own libraries, not Adobe'a) is a valid pdf." ?
You could try to argue this in court, but there is an international standard for PDF defining the format - the latest being ISO/CD 32000-2. If there actually was a file available we could check - an approach I much prefer to hearsay - we might actually improve the M92 (much of the M92 software is not primarily made or maintained by Onyx (it is rather brought together into a full firmware package from various sources), but by Open Source communities and they are probably more likely to fix bugs).
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You never give up, don't you (or you sell these products yourself?) I'm refering to the statement by regional distributor, that the file fails to open. WRT your second point, the method of developing software does not exonerate the vendor. The vendor/make might choose close/open source development model (or indeed sorcery) but this is all irrelevant for their consumer relations, since the vendor is responsible for promises he makes WRT the functioning of the device.
In legalese: this is a model case of strict liability.
EOT.