Thread: Kindle user says Amazon remotely wiped her whole library [UPDATED: see first post]
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Old 10-22-2012, 02:38 PM   #34
sadievan
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Join Date: Nov 2010
Device: Kindle Paperwhite 2, iPhone, Kindle Fire HD 6
Quote:
Originally Posted by BoldlyDubious View Post
In my view, the problem is not where she lives or what she did or did not. It lies in the fact that what happened -assuming the link tells the story correctly, of course- illustrates the absolute power that the providers of DRM'd media have over their users.
The stated reason for Amazon's action was that the user's account was "related" to another one that had been blocked for unspecified reasons. When the user asked Amazon

" Is it correct that you cannot give me any information about
1. How my account is linked to the blocked account
2. The name/id of the related blocked account
3. What policy that was violated"

she got no response.
This is what upsets me too. Amazon did not give her a fair response. They should have explained themselves and allowed her a chance to explain herself to them.

BTW. Amazon is not the only company to act in this way.
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