Thread: Troubleshooting Frustration with Kindle
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Old 10-24-2011, 03:04 AM   #2
alansplace
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Join Date: Feb 2010
Location: 33.9388° N, 117.2716° W
Device: Kindles K-2, K-KB, PW 1 & 2, Voyage, Fire 2, 5 & HD 8, Surface 3, iPad
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Quote:
Originally Posted by LawLover View Post
Hey there. I am on my second Kindle e-reader right now, and I can tell you that I have simply had a boatload of frustration.

My first one froze and had lines in the screen, and couldn't be fixed after a charge and a restart, so I had to send it back and get a new one. This new one I have had only a week, and once again, it has a frozen screen (no lines this time, thankfully.) I tried a soft reset, holding the power button, charging it...

I don't know what to do! Is this going to happen often? If so, I may just try and get my money back, because this is nothing more than a huge hassle! I didn't have either Kindle for very long before they started going wacky on me.

What should I do?
that's very very very highly unusual. i'd suggest calling kindle customer service and trying a third one. but then that's me, like what i would do. good luck, what ever you decide
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