Someone posted this conversation on kindle boards that they had with a Kindle CS rep. Hmm.. I can't see how a software fix could fix those issues, still I thought I'd add the post here.
Interesting (and hopeful) conversation i had with Amazon CS today to check in that they received my 2nd PW replacement that i returned last week. his exact quote:
"Yeah, we've gotten so many returns over reports of pink and blue lighting problems and we're definitely working on it. In the next few weeks there will be a software update which will be addressing these "splotching issues on the screen" *his words not mine* I recommend you wait a few weeks and try again because like i said, we're putting out a software update to address these issues specifically."
i love that there's been enough noise made that they're working on clearing up the issue *and admittedly, i sure do miss that incredible small font Palatino on the PW* but i'm pretty skeptical how something like LED issues can be addressed through a software update. Bravo to CS regardless. Good reminder why i'm a kindle loyalist
|