Thread: Amazon's horrible customer support/service
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Old 05-13-2009, 11:02 AM   #2
lilac_jive
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Location: Pennsylvania
Device: PRS-505
I'm sorry to hear that, I've heard of many people who returned a Kindle that had a screen fade in direct sunlight.

My 505 actually does this, but since it doesn't bother me much and I would be unable to live without my Reader even for a day I haven't exchanged it.
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