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Old 02-07-2014, 03:20 PM   #23
AskzYDre
Enthusiast
AskzYDre began at the beginning.
 
Posts: 27
Karma: 10
Join Date: Jan 2014
Device: Kobo Touch
Desoto, that is great that Kobo did the right thing. Did you call them or email? I'm inside that two year window as well, had one replaced inside the one year period and it still didn't fix it. Now they have thus far refused to do anything further. They love to ask for the receipt and then tell you that you are out of warranty. Twice they have inserted a sentence in their replies that basically says, "We're truly sorry, but hey at least you still have access to your books". Wow, what a stupid response. I won't buy another Kobo.
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