Thread: Touch Kobo touch frozen on "connected and charging" screen
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Old 07-10-2011, 01:00 PM   #2
Joe563
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Posts: 328
Karma: 23499
Join Date: Jun 2011
Location: New Westminster, BC
Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)
Quote:
Originally Posted by EricLandes View Post
I may have removed my Kobo a bit too quickly from its USB connection, and now I'm stuck on the black "Connected and Charging" screen. Paper clip reset attempts are not working.

Any magic combination of button/slide presses that might get me out of this? I don't think it's a dead battery issue, as the battery was near full before I plugged it in, and it wasn't connected for long.

Ideas?
Something like this happened to me once so I reconnected the reader to the computer and that triggered the Read or Manage prompt and I was back in business. Does the recharging light come on when you reconnect the reader? If it does you could also try fully recharging the reader and then try to turn it off or 'pin reset' it. If none of these options work you may have corrupted your Kobo data and to correct it you would have to do a factory reset.
Last edited by Joe563; 07-10-2011 at 01:35 PM.
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