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10,000 readers seems high to me too, particularly since in the forum recently there was a claim that total Librie sales (in how many years) was only around 5,000 units.
Great PR for Sony, though.
If iRex thinks they are having difficulty responding to customers, think of all the Reader customers, if there really are already 10,000, that find out the Connect store isn't quite up to snuff yet.
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