Quote:
Originally Posted by tompe
I thought it was common knowledge nowadays that you take backup of things. And you especially take backup before a firmware update. Even if the firmware update does not erase books the update can fail for some reason and you might have to send the unit for repair.
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The update DID fail in so many cases!
We were given no reason!
And no excuses!
That is a major failure on all counts: utter incompetence and contempt of their consumers!
Well, after all, they are only a reseller in it for a quick buck.
Unlike Jinke, Sony or E-ink, they never contributed anything to the e-book market manufacturing-wise. Should I really be surprised?
Next time I will buy from a real manufacturer.