Wow this is an eye-opener.
I am considering getting an M92 at the moment (just looking into it a bit more).
One of my questions was going to be "where is a reliable place to buy from?", since I am wary of warranties/service with distance selling, especially international!
But looks like Booxtor's been very helpful, responsive and offered good service, from what I've read on this forum, so it's an easy answer
I also thought that onyx boox site was actually the manufacturer too; it's not the first time I've seen a distributor/reseller posing as the manufacturer (which I usually don't mind.. until it gets to the part of issues/warranty lol).