Same problem, different country
I got my Kobo e-reader for christmas. In fact, it was my only christmas present (because we did a Kris Kringle thing this year with the family and all only got one christmas present).
I am devastated that when i turned on my Kobo today, it now is frozen/shattered or whatever has happened to the ink. The screen itself is not shattered. It hasn't been damaged. I've sent a request to Kobo so i will see what happens. I have hardly used it, and its just been sitting on my bedside table. It hasn't been dropped either.
Alot of your posts were from around christmas time....any advice or news on the outcome ?
I am concerned because Borders in Australia has gone into voluntary administration and closed most of its stores down. They gave me a phone number to call but i think its their international number and no one answered because when Australia is awake, the USA (or wherever the Kobo people live)/ is asleep.
I suspect it might be time to get an ipad...but i really do love my Kobo. :-(
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