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Hamlet53 · 03-06-2010, 07:27 PM

I had an extended conversation with a Sony support person last Thursday concerning some problems I was having with my Sony 900. I thought it might be worthwhile to offer some highlights here. I apologize if much is already well known here.

According to him Sony only guarantees some of the features for ebooks purchased from Sony; most notably the touch screen highlighting and book marking capabilities.
If the reader is left charging using the USB connection past the point of full charge then it will actually begin to lose charge. Not sure if I actually believe this since he also said--
If the reader is left charging using the AC adapter past the point of full charge then it will also begin to lose charge.
Doing a hard reset of the device will result in loss of all content on the device and loss of the ability to reload all the content I had on my computer from when I had my 505.
The hard reset appears to have corrected all my problems for now.

03-06-2010, 07:27 PM	#5
Hamlet53 Nameless Being	I had an extended conversation with a Sony support person last Thursday concerning some problems I was having with my Sony 900. I thought it might be worthwhile to offer some highlights here. I apologize if much is already well known here. According to him Sony only guarantees some of the features for ebooks purchased from Sony; most notably the touch screen highlighting and book marking capabilities. If the reader is left charging using the USB connection past the point of full charge then it will actually begin to lose charge. Not sure if I actually believe this since he also said-- If the reader is left charging using the AC adapter past the point of full charge then it will also begin to lose charge. Doing a hard reset of the device will result in loss of all content on the device and loss of the ability to reload all the content I had on my computer from when I had my 505. The hard reset appears to have corrected all my problems for now.