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Old 05-05-2010, 07:57 PM   #1
cheyennedonna
Edge User
 
Has anyone found a solution or reason for the frozen LCD screen?

This is a copy of the info I sent tech support, any ideas anyone?
Today my LCD screen froze,(I had it locked so it was blank). The trackball was not lit, the ereader was still showing the last page I had been reading and the power LED light was green and solid. Pressing power off did nothing. Removing the battery and rebooting, twice, turned it back on. The battery still had 1/2 a charge, so that was not the issue. After I replaced the battery the power light indicator stayed red until I plugged in the charging cord. Any info?
I had been reading outdoors, put the edge to sleep and went in to an appointment. It was working fine at the appointment, where i used it to get several needed files. I put it back to sleep and went to the school bookstore, about 10 minutes later,when I tried to get to a file, it was frozen.