Quote:
Originally Posted by speakingtohe
I read somewhere that it was General MacArthur who set the Japanese on the road to quality.
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Hardly.
The Japanese have always been sticklers for quality, probably more so than anybody. However, no nation can transition from being an insular, largely traditional, war-ravaged society to a mass-producer/exporter of high quality goods overnight. Japan accomplished that shift in an incredibly short time and if any American can be credited with helping them, it was professor
W. Edwards Deming.