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rjnagle · 07-22-2008, 01:10 PM

Hi, Teleread is trying to see how widespread the broken e-ink screen problem problem is with the Cybook.

Can you answer this one survey question if you haven't already?
http://www.teleread.org/blog/2008/07...er-either-way/

As things stand, out of 49 respondents, 9 or 10 report broken screens.

Of course, this survey may have a self-selection bias. There's a good chance unhappy consumers will be more likely to complete this survey than those who are happy.

Therefore, in the interest of receiving accurate data, I would encourage all Cybook owners to take the one question survey about whether you have experienced this problem.

Note that this question is about the hardware problem of broken displays. It is not about software or firmware problems.

We can argue later about what is the cause of this problem or what the company ought to do about it, but for now, it's in everyone's interest to compile a larger sample size.

Here are some examples of the hardware problem https://www.mobileread.com/forums/showthread.php?t=24870 Here is another example http://www.flickr.com/photos/rjnagle...53236/sizes/m/

Thanks.

07-22-2008, 01:10 PM	#1
rjnagle Zealot Posts: 126 Karma: 2167 Join Date: Oct 2005 Location: Houston, Texas Device: ipad 1, Nook Simple Touch, Kindle 3, ebookwise 1150	Please take the cybook survey! Hi, Teleread is trying to see how widespread the broken e-ink screen problem problem is with the Cybook. Can you answer this one survey question if you haven't already? http://www.teleread.org/blog/2008/07...er-either-way/ As things stand, out of 49 respondents, 9 or 10 report broken screens. Of course, this survey may have a self-selection bias. There's a good chance unhappy consumers will be more likely to complete this survey than those who are happy. Therefore, in the interest of receiving accurate data, I would encourage all Cybook owners to take the one question survey about whether you have experienced this problem. Note that this question is about the hardware problem of broken displays. It is not about software or firmware problems. We can argue later about what is the cause of this problem or what the company ought to do about it, but for now, it's in everyone's interest to compile a larger sample size. Here are some examples of the hardware problem https://www.mobileread.com/forums/showthread.php?t=24870 Here is another example http://www.flickr.com/photos/rjnagle...53236/sizes/m/ Thanks.