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Fast replacement of Reader with Broken Screen
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01-04-2013, 07:47 AM
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EowynCarter
Wizard
Posts: 4,332
Karma: 4000000
Join Date: Oct 2008
Location: Paris
Device: Cybooks; Sony PRS-T1
Yes, you need a RMA form and RMA number before.
Bookeen's support is in a permanent overflow. So patience is needed. They where looking to hire people though.
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