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Old 10-27-2010, 07:33 PM   #1
FiZi
Junior Member
FiZi began at the beginning.
 
Posts: 4
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Join Date: Oct 2010
Device: Kobo WiFi
Lightbulb [(My) Solution] Kobo Desktop crash on launch after 1.7.1 upgrade

I submitted a ticket to Kobo support a few days ago and their said my issue was being escalated but I haven't heard back yet.

I decided to start mucking around with things today and I think I found the solution.

Disconnect your iPod from your computer before launching the Kobo Desktop App.

I "Safely Removed" my iPod which was connected via USB the entire time I was having this problem and bingo my Kobo Desktop App works fine now and can connect to my Kobo.

If I re-connect my iPod and re-launch the desktop app it crashes.

Previous to 1.7.1 I could have my iPod connected to my PC and use the Kobo Desktop Software.

If you don't have an iPod try removing any USB devices you have attached one at a time. Please exclude your keyboard and mouse from your testing
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