Quote:
Originally Posted by Daithi
I too find it frustrating that B&N is not answering questions in a straight forward and honest manner. I feel they are purposely being vague because they know that if they answered questions without obfuscating that it would cost them sales. Not that Amazon is any better; they just ignores questions, which I find just as infuriating.
|
wait, what? I've never had them ignore any thing I've asked. I've used the email support and the call back support.
Each time.....answers. If they couldn't answer my question, (like why it showed I had no account) they passed me to someone who could.
Really, they ignore your emails?