Thread: Aura HD Advice to buy Aura HD for xMas
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Old 11-07-2013, 11:22 AM   #37
jshzh
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Join Date: Aug 2009
Device: Pocketbook 602 Pro, Kobo Aura HD, LG G Pad III
Kobo Customer Care will send me a new HD and a pre-paid mailing bag for returning the defective one. If not satisfied, I can contact them again within 10 days.

I would say they do stand by their e-book readers. A good sign.
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