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Old 01-31-2013, 11:11 AM   #183
sparklemotion
dangerous when cornered
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Posts: 1,855
Karma: 22891237
Join Date: Dec 2011
Location: USA
Device: Kobo H2O, Kindle Paperwhite
Thanks for the replies, everyone. Yes, I have to say Amazon Kindle Support and Andrew are really going above and beyond for me. Cheers to them for such great support.

I was pretty disappointed when I noticed the glowing specks. The only positive is they are in the white area when I'm reading so they don't interfere with the text, but I do notice them when I turn a page as they flash. Still, obviously, I'd rather they not be there at all. Andrew asked me to take a pic and email to him so I did that and he called back and send they wanted to send me another one.

They sent it 1 day mail, I'll have it tomorrow. The hues I expect to be there, but I'm hoping for no glowing specks. I told Andrew I believe they all suffer from the hues to varying degrees. However, the screen on this last one is definitely better, whiter and the hues are very faint and most of the time I don't notice them, so hopefully the screen on this next one will be just as good.


Quote:
Originally Posted by Yolina View Post
Right, it's here but it looks like it's going to go back for a refund... Screen looks ok at light settings up to 12, any higher than that and it's pink and green, also has some light bleed on the left side about an inch up from the bottom I'm going to use it today so that it gets a fair "real-life test" but right now I'm rather disappointed.

Edit: it's a 503 batch with firmware 5.3.1 so it looks like, at least in the UK, they still have a stock of older batch PW to get rid of...
That's how I find them all to be, Yolina. The hues really only show up once you have the brightness up at the higher settings. If you use the PW at lower light settings, you probably won't notice them. I'm sorry you're disappointed, I know how you feel.
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