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Old 02-22-2010, 11:47 AM   #4
columbus
Wizard
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Posts: 999
Karma: 5487540
Join Date: Feb 2009
Location: In my own imagination.
Device: Sony Prs 650, 505
The only thing that seems to produce any useful response from Waterstones totally useless customer service is to direct your complaint through your credit card provider - I know, I've done it and it works.
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