Quote:
Originally Posted by VelvetElvis
I've tried it with only the default books it ships with, a freebie from the Kobo Store, and one that I sideloaded that worked fine on our other readers. Fail.
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Wow, this just gets interestinger and interestinger. That mostly rules out hardware (since you're on #4) and content, so that only leaves your specific account as the only obvious difference. Not that you want (or need) to play further, but have you tried setting up the device with a new (dummy) account or your girlfriends account? Of course, since Kobo will soon have their hands on a faulty device it's probably not worth the effort to mess around at this point.