Thank you Kobo Customer Care
All too often we only see complaints about Kobo (or other companies) so I wanted to share a positive experience with Kobo Customer Care. Yesterday afternoon I noticed that a couple of the very earliest books I had purchased for my Kobo had gone missing from... well everywhere, including "My Library" on the kobobooks website. After a few email exchanges my books were restored by that evening.
Thank you Kobo Customer Care!
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