Thread: DR800 IREX Support
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Old 03-21-2010, 02:18 PM   #8
mgmueller
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Quote:
Originally Posted by TGS View Post
Thanks for checking mgmueller. Yes, I can go to support history but if I click on "New", as if to start a new ticket, then I get that odd message that I posted earlier.

Just tried it with two different browsers. I can log in to My Support and do everything except start a new ticket.
Just tried: I get the very same error message in Safari on my iMac.
If I were you, I'd send them an email instead. They will add it to a newly opened case for you.
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