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Refund politics, AFAIK, are seller's, not editor's. Therefore, every ebook purchased in Amazon can be returned in one week without hassle, on-line. I think any other seller does this, and it can't be done in a book by book or editor by editor basis.
Just to comment, I suffered and suffered to get refunded from a brazilian ebook store because the book was slow (maybe bad linkage, or strange protections).
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