Thread: Canadian Kindles: Warning, Shoddy Replacement Policy
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Old 12-31-2010, 03:56 AM   #8
pchrist7
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Posts: 385
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Join Date: Aug 2010
Location: Denmark
Device: Kindle 3 3G+Wifi, Oasis
Had to have my September K3 replaced as well. Called Kindle CS from Denmark friday 3 dec., received new K3 monday 6 dec, my credit card was charged/refunded on the 7th. dec. So in my case I was never really out of any money. That would only happen if the defective K3 got lost as far as I see. You even get a refund for your shipping costs. Must admit I was impressed by the process. At first I thought it a bit complicated, but it worked fine for me.
Happy new year,
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