Quote:
Originally Posted by abookreader
Acceptable corporate response to an incident is a far different matter than everyday life. If he would have just gave it a "horrific mistake, we're sorry - anybody who complains will be given a replacement copy."
It would have never been a news story.
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Yeah.
I'd have been offended if I came across that in a book, and it's not as if Australia is a land of peace and harmony when it comes to race relations. But OK, if it's a genuine mistake and they're fixing it, fair enough.
It sounds like Bob Sessions is a bit of an idiot, frankly. Trying to pretend it's not really a problem is the worst possible thing to do.