Quote:
Originally Posted by abookreader
Acceptable corporate response to an incident is a far different matter than everyday life. If he would have just gave it a "horrific mistake, we're sorry - anybody who complains will be given a replacement copy."
It would have never been a news story.
To me it is much more astounding that a CEO wouldn't know that ... than it is that somebody could miss people/pepper mix-up in a spell check.
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"horrific mistake"?!? It's a typo in a book, why would anybody describe it as an "horrific mistake"?