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I tried contacting Aluratek, their troubleshooting questions were basically "What file format, or what card format am I using" Not really interested in sending my reader in like they told me as I would be without one, would buy a sony or something else if it came down to that.
Also tried re-installing an old firmware (.17g) but can't get that to work no matter what I try. My libre did not come with an SD card(still mad at that) so I assume I should be able to do this without needing a card, though no luck either way.
Researched this issue as much as I could with no success, surprising that no one else seems to have had this issue.
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