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I exchanged my 700 with Sony's exchange service in Loredo TX earlier this month; my battery wouldn't keep a charge. They received it on a Friday & sent me a refurbished one the same day. Mine replacement is fine; it looks just like a new one. As mine was still under warrenty I wasn't charged anything. Earlier when I had to send in my 505, I was charged $30 ($29.95) as it was still under warrenty for the parts, but not labor (or vice versa).
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