Hi and welcome to mobileread.com!
You sure came to the right place with your issue(s)...
I've owned and enjoyed my
REB 1200 (predecessor to the GEB 2200) for MANY years primarily due to the great underlying techology used to produce it! A device truly waaaay ahead of it's time....
Anyway, enough reminiscing/rambling, your firmware may not be up-to-date and as such your device's firmware still points to the old Gemstar/Softbook servers (softbook.net) that no longer exist.
ETI Technologies, Inc. supported the device after the demise of Gemstar and allowed these devices to be migrated to new servers (ebooksystem.net) so as to still enjoy ebook delivery of purchased content.
Perhaps your unit was never migrated?
Can you check the firmware version of your GEB 2200?
See
this thread on how that's done. If it is lower than firmware 3.1 then you cannot upgrade your device yourself to the new servers, but can make a simple change to "impserve.py" to get it to work properly. To work with your (older) firmware, you need to tell impserve to look for the old server instead as was explained in
this thread. Basically, just change any references of
ebooksystem.net to
softbook.net in "impserve.py".
While your are here, be sure to check out other GEB 2200-related freely available software in our
IMP software wiki!
Enjoy!