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I use PDFs that I create myself. My booksmarks work fine. They stay through tuning off and back. In fact I had to ask Astak how to delete the bookmarks because I wasn't able to delete them after I created them.
They researched and provided the answer in the FAQ on EZ Reader site.
Basically, if you HOLD the number button down for the bookmark in the bookmark listing screen you delete it. You're not by chance holding the buttons too long are you?
Good luck.
AJ
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