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Sadly, last August, mine froze and couldn't reset. An attempt to reload firmware got stuck halfway thru boot-up, so ended up with a Nook Touch. Am quite happy with the touch, but would still rather have my PPro working, instead.
FYI. I know instantly that it was August cuz I had occasion to look up the Nook purchase date when the Nook froze and wouldn't reset, lol. Deja vu, all over again.
I had ended up with a new PPro after I cracked the screen ($89 replacemen) just as Robert "retired". This time, I had no difficulty getting a Nook replacement - just walked into the store and walked out with a new one (yes, they gave it to me, I didn't just grab a display model).
Makes me nervous, tho'. Astak closed up shop right after I got my PPro replacement. I hope this isn't a sign of things not-to-come for B&N. LOL
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