MobileRead Forums - View Single Post - Arc Kobo Arc dead USB port leads to broken Arc?

shequest · 01-01-2014, 08:10 PM

I have the same problem with my Kobo Arc. I didn't drop mine, the USB port just came loose and shook up into the tablet, rendering it unable to charge.

My tablet is only 6 months old.

I have been in touch with Kobo, have sent mega pictures of my Arc, sales slip scanned for them... Jumped through their hoops, and to date have not had a definitive reply as to what they are going to do to replace my Arc or not.

I also read on here, to back up the Kobo. Can someone tell how this is done without a port to transfer files to desktop computer? I am not worried about my books, they will be on my Desktop forever. It is all my other files and pictures.

01-01-2014, 08:10 PM	#10
shequest Junior Member Posts: 4 Karma: 10 Join Date: Jan 2014 Device: Kobo Arc	Kobo Arc I have the same problem with my Kobo Arc. I didn't drop mine, the USB port just came loose and shook up into the tablet, rendering it unable to charge. My tablet is only 6 months old. I have been in touch with Kobo, have sent mega pictures of my Arc, sales slip scanned for them... Jumped through their hoops, and to date have not had a definitive reply as to what they are going to do to replace my Arc or not. I also read on here, to back up the Kobo. Can someone tell how this is done without a port to transfer files to desktop computer? I am not worried about my books, they will be on my Desktop forever. It is all my other files and pictures.