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I'm glad you are getting something from Bookeen. I sent my Cybook Gen 3 over a month and a half ago to be fixed. Heard nothing until my emails got a bit heated. Then they finally emailed me to tell me how much it would cost to fix it. Thats the last I heard from them. They never sent me the links to pay nor anything else. I even said keep the Cybook Gen 3, give me a some credit on an Opus and be done with it. Of course they said no to that. Again it's been two weeks since I have heard from them.
Lake
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